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leadership training

Leadership training is a benefit

Leadership training may not seem be offered by every organization, but employees prize it. Millennials in particular consider leadership training a job perk. Pricewaterhouse Cooper’s (PwC) report on Millennials At Work found millennials were more interested in learning and development than in other kinds of benefits, including cash bonuses. They are also interested in moving into leadership positions, and fast; 52 percent of respondents said they’d choose a job that would let them advance through the ranks quickly over one with a higher salary.

Companies of all sizes that want to attract and retain promising employees will have to put thought into their leadership development programs. How might that look? That might look like a coaching model (according to PwC, millennials respond well to mentoring). That could be as simple as identifying talented employees and recommending them for in-house corporate development, like a formal or even informal mentoring program. It could also take the form of content, like a leadership course or series.

Whatever form leadership development takes, the organization should make sure it’s meeting the needs of its employees and its managers. After all, leadership development isn’t just a perk for the employee, it’s a perk for company as a whole.

When a manager isn’t trained

Back when I was a reporter for a small, local newspaper, the newsrooms I worked in were filled with reporters and editors. The reporters were young; hired right out of college to work for the paper, and they were paid the lowest salary. As they got older, and better at their jobs, they wanted bigger salaries and leadership positions, so when an editor left, the reporters would often apply for an editorial job.

The problem? Being an editor requires a different set of skills than being a reporter. You have to know how to assign stories, deal with the public, and more importantly manage a staff of often-unruly reporters. For one of those unruly reporters to make the jump to team leader was often difficult and came with a learning curve. Because there wasn’t any leadership training at that particular job (money was tight for newspapers back in the ‘00s) editors learned management on the job, and that could be rough on the new editor and the rest of the team.

That’s not a problem unique to journalism. Plenty of organizations expect new managers to jump into their roles and either sink or swim. Harvard Business Review’s State of Leadership Development report found that 43 percent of businesses — mostly small businesses without big development budgets — have inconsistent or underperforming leadership training programs.

Whatmakes a great leader?

 While there is no one single answer to that question, there are some things successful leaders have in common. Great leaders are secure in their role and in their ability to do their jobs. They communicate well with their teams and mentor their employees. They make sure they know what their teams need to do their jobs, and meet their own goals. They challenge their staff and hold them accountable, but they also take responsibility if the team fails at something. Good leaders are advocates, mentors, and coaches. They’re also something else: rare. According to Gallup’s latest State of the Workplace report, just 21 percent of employees strongly feel they’re being managed “in a way that motivates them to do outstanding work.”

Why are great leaders so scarce? It’s not because most managers are incapable of leadership. It’s simply that most managers aren’t getting the guidance they need before they’re placed in leadership roles.

Categories
leadership training

Talent Management

The process of talent management is arguably one of the most important business strategies that any organisation can develop. Talent management (TM) focuses on the hiring, developing, training and retaining the most talented employees available for the position. With TM as an integral part of the Human Resource functions within a business, the ultimate goal is the development of a superior workforce and a successful business.

The Importance of Talent Management

The word “talent” is used because it defines individuals who show a particular desire to make a significant difference in the overall performance of the organisation, or who show the most potential. TM is a systematic approach that ultimately ensures that top-performing employees are constantly motivated to give their best. On-going engagement with these employees is a fundamental building block of TM. Poor TM can ultimately result in demotivated staff, low retention rates, poor performance and an increase in staff-turn over costs while negatively impacting the company’s brand. Employees who are given the opportunities and platforms to grow and develop professionally are more likely to stay in their job while always striving to do their very best. These qualities should be nurtured, not only for the sake of the business but for that of the employees

The Process of TM

By including the following steps and systems as part of your TM process, you can ensure that you will recruit and retain the most talented employees.

  • Recruitment planning meeting
  • Development of job description
  • Review application material
  • Telephonic or online screening interviews
  • In-house interviews
  • Background check and credential check
  • Making job offer to the selected candidate
  • Agreeing on offer amount
  • Determine starting day of employee
  • Determine starting day of onboarding process
  • New employee welcoming and introduction
  • Providing on the job training
  • Goal setting and opportunity for feedback
  • Relationship building and coaching done by manager
  • Performance management or appraisal process
  • Providing ongoing employee development
  • Career planning
  • Possibility of transfers and promotions
  • Termination of employment

While HR is responsible for certain of these functions such as recruitment and termination, the day to day success of the new employee will lie in the hands of the manager. Active involvement and interaction from the manager will play a significant role in the necessary coaching and development of the employee.

Benefits of Talent Management

The following are benefits which can be enjoyed by any organisation who uses TM as a part of its overall business strategy:

  • Employee motivation – Strategic TM ensures that organisations motivate their staff on an on-going basis. Motivated staff are more likely to improve their performance and remain in their job
  • Attract top talent – TM helps ensure that only the most skilled employees are hired. Furthermore, it improves the company branding by building a reputation as being focused on employee development
  • Critical roles are covered – TM helps an organisation ensure that there is a constant flow of employees available to fill critical roles. This prevents extra, unnecessary workload for other employees
  • Business performance is improved – Well engaged, skilled and motivated staff who are constantly given the opportunity to grow and develop in their career are more driven towards helping to company work towards its goals
  • Increase in customer satisfaction – With a team of hard-working, motivated employees, the result is a more functional organisation with well-integrated systems. Through this, the customer experience is automatically improved. Customers who are satisfied with the service they received will continue doing business